Below is a short list of Frequently Asked Questions to help you with your queries about this colour rendering process. If your question does not appear in the list, please head to the Contact Us page and we will get back to you as soon as possible.



How Do I Order an Image?


Answer:
 

Log on to colour.autech.com.au and complete the Request a Quote form. Now, you can enter what type of work you require, along with any additional instructions for the images – i.e. remove the sign from the front lawn, or please supply 4 schemes based around these roofing colours…
Once this section completed, you can upload your images to us. We will then provide you with a quotation via email. If you are happy, you can submit payment (either on- or off-line). Autech will then get to work on your images and return it to you either by post or electronically. 



How Do I Send an Image to Autech?

Answer: 

Submitting your images is as easy as 1, 2, 3.
  1)Go to the QUOTE section of colour.autech.com.au, and click Request a Quote.
  2)Fill in your details, and the requirements for your image.
  3)Upload your image by:
    a.Click BROWSE.
    b.Find your file, click OK.
    c.Click Upload (this process may take a few minutes depending on the file size, and your connection speed)Your image will now be uploaded to Autech, ready to begin work. This process may take a number of minutes depending on your internet connection speed. Once completed, you will be emailed a verification of your order.



How Do I Pay for My Work?

Answer:  Through this website, we offer a secure online payment system that allows you to order your work, upload the images, and pay for it all in 3 simple steps. We accept online credit card payments from major cards including Visa, MasterCard, Bank Card, American Express and Diners. Or, if you do not wish to pay online, you can download and print an order form to fax back to us with your credit card details.



Is Online Payment Secure?


Answer:  Autech Research Pty Ltd provides all the security measures required for the transmission of credit card details over the Internet using a technology called SSL (Secure Socket Layer).SSL provides secure communication between you and Autech Research Pty Ltd by combining both Authentication (ensuring you are dealing with Autech Research Pty Ltd and not an unauthorised 3rd party) and Encryption (transforming the information into unintelligible data to all but the intended recipient). Major web browsers such as Internet Explorer, NetScape and Mozilla display a padlock symbol when you are on a secure site. Once your transaction is complete, Autech Research Pty Ltd destroys all major information relating to your credit card details. The only information retained in our database is the card type and the last four digits of your card number - this is for future reference regarding your transaction only (eg: VISA, xxxx-xxxx-xxxx-1234). All other details relating to your credit card - the name on the card, the whole card number, the expiry date and the security code - are all destroyed automatically by our database once the transaction has been completed.



How Much Does it Cost?


Answer:
  Costs are dependent on the type of work required, type of output (framed, .exe, image file etc…), and quality of the supplied image.  For an accurate cost of work, please send your image to Autech using the Request a Quote form. Bulk discounts will apply for multiple images. Postage costs for block mounted images are as follows:

NSW + ACT:  $30    
QLD:  $35VIC
TAS:  $25      
SA+NT:  $40
WA:   $45

Postage costs may vary depending on quantity of images ordered, destination within each state, type of materials used, and other variables.
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